Money back guarantee – well almost

We keep abreast of what our competitors are up to and I recently stumbled upon one, who I shall leave best unnamed, who detailed that their money back guarantee only applied if all parties hung up on within the first 5 minutes of their conference call. I was left wondering what if you encountered a problem an hour into your conference call. The competitor then went on to describe in tortuous detail how you went about getting your ‘money back’.

At TurboBridge, we want you to be happy and more importantly we want to be easy to do business with. We offer a full unconditional 30-day money back guarantee. This means if you sign up for service and for whatever reason you are not happy (could be your dog shed on your couch and that upset you), we will refund 100% of of your money, no questions asked, no pesky customer service rep trying to ‘help’ you not get your money back.

With TurboBridge, you can cancel on-line at any time for any reason, no sales person to deal with, no phones calls to make and no faxing of ‘signed’ documents to ‘confirm’ your request.  As easy as it was to sign-up, you can just as easily cancel your account.

We hope, of course, you never cancel your account, but more importantly we want you to be happy. TurboBridge — it’s not just about audio conferencing, it’s about service.