When we conceived TurboBridge, we wanted our service to be fully automated, fast and high quality. We think we’ve achieved our goal. When you sign-up with TurboBridge, your account is activated and ready to go literally within a few seconds. There is no manual process, no sales person will call you to “help” nor will you have to wait for your account to be “activated.”
Upon sign-up, you’ll be prompted to create your first conference bridge and you’ll be ready to make your first conference call immediately thereafter. You’ll also get a welcome email from us with your important account details.
But how many times have you signed up for a service only to discover it’s not for you for whatever reason and you quickly discover that cancelling the service is a test of your patience. “Please call us to cancel your account, our office hours are xx to xx”. Worse, when you call, they want to know why you cancelling and then begins 1000 reasons why you shouldn’t cancel and the classic “wait we have a better deal for you.”
Isn’t that annoying?
At TurboBridge, we found that annoying. We know that sometimes our service might not be right for you, for whatever reason. Or maybe you just needed the service for a limited time. Whatever. It’s your business. We’re sorry to no longer have you as a customer. But we felt that annoying you as you were leaving was just — well annoying!
That’s why with TurboBridge you can cancel your account online at any time. We didn’t hide the cancel account button either. It’s right there on the main page of the customer portal. No fuss, no hassle. Even better, if you cancel within our 30-day money back guarantee, we’ll automatically refund any service charges (less actual usage). No need to call and ask. We’ll do it for you automatically.
TurboBridge is also happy to welcome you back, if you sign-on, cancel but decide to rejoin our service. Super, welcome back! You’ll find all of your account settings and created conference bridges still active
On-line account cancellation represents how we think at TuroBridge. Good value. Quality service and easy to do business with.