Category: New Access Methods

New Web Conferencing Partner

TurboBridge is focused on providing high quality audio conferencing services. Businesses use audio conferencing all day long to connect their customers, employees and suppliers and our goal is to provide an easy to use affordable service. TurboBridge was designed as a web service, hence we provide you all the tools necessary to manage your account and conferences online and make changes at any time, with no need to contact us for assistance.

We often get customer inquiries about whether TurboBridge offers web conferencing. The short answer is we don’t. The longer answer is we do! In addition to our retail services, TurboBridge provides wholesale audio conferencing services to a number of other companies who integrate our conferencing with their other solutions.

We’re pleased to announce that join.me, a provider of web conferencing, uses TurboBridge for the audio conferencing portion of their service. Join.me is a service offered by the well known LogMeIn company. Join.me has developed a very innovative web conferencing collaboration service with many of the same attributes of TurboBridge. Mainly, join.me is a simple easy to use web conferencing service. It’s easy to set up or schedule a conference, easy for your participants to join and easy for the presenter to present. There’s much to recommend about join.me when compared to the older traditional web collaboration services which often required everyone to download a big application and offered numerous features that were difficult to use.

But we left the best part for last. The basic join.me service is FREE.

Yes, free, it’s easy to sign-up at http://join.me and includes free toll conferencing as well (powered by TurboBridge).  Look for join.me to expand their offering with additional services for a small monthly fee but their intent is for the basic service to remain free. There’s no reason not to try this fantastic service today!

Save $$$ on conferencing with local numbers

A prospective customer was interested in TurboBridge because of our competitive toll free 800 conference rates and was interested in one of our introductory specials. The customer was using toll-free conferencing for all of their calls as the participants were all customers.

This particular customer was using 90,000+ minutes of toll free conferencing each month and had a bill in excess of $5,000 a month! The good news, TurboBridge was able to offer them a lower rate and right out of the gate, this customer was saving over $2,000 a month.

We had mentioned that TurboBridge also offered local toll numbers which might save them even more money. The company was hesitant, they didn’t want to appear ‘cheap’ and they also didn’t want to confuse their customer on what number they needed to dial.

TurboBridge toll and toll free numbers are almost the same 800-309-2350 or 805-309-2350. Almost the same is an understatement, only 1 digit difference! We suggested the customer advertise both numbers for several upcoming conferences and let the customer decide what number they wanted to dial.

The customer agreed to advertise both as a trial and on one of their first calls, fully 2/3rds of all participants dialed the toll number! The customer continued the trial and the same % held, 2/3rds called the local number with no prodding from them.

Two simple changes, selecting TurboBridge and offering toll calling as an option has saved this company almost 75% of what they had been spending for conferencing. It’s real money. It’s a real savings and it’s all because of TurboBridge.

TurboBridge supports iNum

iNum stands for international Number. It is a new kind of global phone number for a new kind of world — a world with a new geography that’s about local presence and global relationships, not about distance or national borders. TurboBridge now support iNum. Our iNum number to reach the TurboBridge conferencing service  is +883.510.001.399.900

iNum is making use of the +883 global country code newly created by the ITU (International Telecommunication Union). Unfortunately, this +883 number was not accepted by most telephone companies so you basically couldn’t dial it directly from any telephone. However. iNum and it’s partner’s set-up a network of local access numbers in 45 different countries so you could indeed dial iNum telephone numbers at no charge.

Basically, you find your access number (here’s the list), dial that local number and then enter the iNum number you wished to call and you’d be connected at no charge (sans the cost to dial the local number if any). While not the most perfect solution, it works.

FierceVoip is reporting that a handful of real telephone companies are now allowing you to call iNum numbers directly from their networks, meaning you don’t have to dial an access number first. This is a major and exciting step forward. TurboBridge supports iNum!

iNum is a beta service for TurboBridge, so we can guarantee the quality yet, nor are there worldwide access numbers, but with 45 countries, it’s a good start.

Wanna talk to us about it? Well we have an iNum number for customer support as well (+883.510.013.425.105)!