Category: New Features

TurboBridge Status

In the box to the right of this posting, you’ll see a new enhancement which shows the status of the TurboBridge systems.  At the time of this posting, all is well, we’re keeping our fingers crossed though!

When we created TurboBridge as a company, we wanted to be upfront in our information, easy to do business and offer a good value on what seems to be a fairly standard business tool, telephone conferencing. However, not many companies are so forthcoming with their information. We decided to be different.

While TurboBridge is built using 100% of our own technology, we’re reliant on a host of other suppliers in our daily operation. This includes various telephone companies to whom we’re directly connected with, large name brand Internet backbone providers who provide connectivity to us and Class “A” data centers (big dark buildings with no windows) that house our servers and provide supposedly uninterrupted power to keep us going. If any one of these suppliers has a problem, it cascades down to us and may ultimately impact service to you.

We monitor vour systems 24 x 7 and generally we’re well aware of an issue long before you notice it. But rather than keep quiet about it, we’re going public with this information. So if you’re a new or prospective customer, we want you to be confident in selecting us for our integrity and honesty. If you’re an existing customer, this is an easy way to check if some problem you’ve encountered is already known by us.

In any event, in this online era, the best, fastest and most reliable way to contact our support staff is via email support (at) turbobridge.com. Have a question, concern, problem or need help — don’t hesitate to contact us.

New Web Conferencing Partner

TurboBridge is focused on providing high quality audio conferencing services. Businesses use audio conferencing all day long to connect their customers, employees and suppliers and our goal is to provide an easy to use affordable service. TurboBridge was designed as a web service, hence we provide you all the tools necessary to manage your account and conferences online and make changes at any time, with no need to contact us for assistance.

We often get customer inquiries about whether TurboBridge offers web conferencing. The short answer is we don’t. The longer answer is we do! In addition to our retail services, TurboBridge provides wholesale audio conferencing services to a number of other companies who integrate our conferencing with their other solutions.

We’re pleased to announce that join.me, a provider of web conferencing, uses TurboBridge for the audio conferencing portion of their service. Join.me is a service offered by the well known LogMeIn company. Join.me has developed a very innovative web conferencing collaboration service with many of the same attributes of TurboBridge. Mainly, join.me is a simple easy to use web conferencing service. It’s easy to set up or schedule a conference, easy for your participants to join and easy for the presenter to present. There’s much to recommend about join.me when compared to the older traditional web collaboration services which often required everyone to download a big application and offered numerous features that were difficult to use.

But we left the best part for last. The basic join.me service is FREE.

Yes, free, it’s easy to sign-up at http://join.me and includes free toll conferencing as well (powered by TurboBridge).  Look for join.me to expand their offering with additional services for a small monthly fee but their intent is for the basic service to remain free. There’s no reason not to try this fantastic service today!

Add telephone participants to your video conference

Video conferencing is a hot application, but not all participants who need to join are on video, often they’re remote and the only tool they have to connect is a nearby telephone.So if you’re trying to answer the simple question, “how do I add telephone participants to my video conference”, we have the answer.  With TurboBridge’s SIP conferencing capability, you can easily allow remote telephone users to join your video conferencing.

While many video conferencing systems have audio conference bridge elements, you have to buy them and figure out how to run your telephone lines to the bridge and worse, figure out how many telephone lines you actually need. With TurboBridge, your video system needs to merely reach us and we handle the complexity of all the audio components.

Newer video conferencing systems from Tandberg, Cisco, Polycom, Lifesize, Logitech all support SIP audio add-in and it’s a simple 10-minute configuration to set up with few hassles. Best of all our expert SIP technnical staff is there to work with your team to ensure you’ve set everything up right. All at no cost.

TurboBridge supports ‘conferencing on demand’ whereby we actually will create a conference with your specific parameters sent from your video system. We also support traditional reservationless conferencing. We also support instant start from your video system to minimize unnecessary audio prompting found with other providers.

TurboBridge will conference your video participants, other SIP devices, toll and toll free callers as well as Skype user sinto a single audio bridge with no fuss. In addition, most video systems now support the HD Audio Codec G.722 enabling HD Audio quality for other SIP users as well.

Best of all – our low flat rate pricing, starting at  only $14.95 per month ensures your company an incredible value. Contact TurboBridge sales at (888)-666-3620 to learn more about our special video service offerings!