Category: Uncategorized

Get a custom number, it’s easy!

If you’re using conferencing for your business on a regular basis, it’s a professional touch to offer callers a personalized greeting welcoming them to YOUR company and conference.  It’s easy to do this with a custom local toll or toll free number that is unique to your company. Ordering this custom number is easy, fast and low cost (sometimes taking only a few hours to get set-up). Call TurboBridge sales at 1-888-666-3620 to order today.

This custom number is answered with the personalized greeting you specify and we’ll have it professionally recorded just for you (you can also provide us with your own unique greeting if desired). Callers will hear this greeting at the beginning of the conference and then enter any of your corporate assigned conference IDs.

You can get multiple numbers for various cities around the US (and the world, if desired). While these custom numbers are unique to your account, callers can also use any of the multitude of TurboBridge dial-in numbers and access methods (including SIP, Skype) to access your conference ID’s (though without your custom greeting). This ensures that all callers will have a convenient way to access your conferences.

Need more customization? Just give us a call! TurboBridge’s platform is designed to accommodate your needs and we can work with you on an individual basis to provide your company a unique and high quality experience.

 

Personal Service

Every company likes to talk about customer service. Namely that they have the best customer service, “continually ranked” highest by some research firm you’ve never heard of.

This sort of talk is usually accompanied by some happy face of someone talking on the phone. Does any company promote they have bad customer service (or maybe just “ok”)? Who wants to say that?

Unfortunately, you figure out pretty quickly how serious that company is. Mostly they’re eager to take your money, but try and get any service support and you find yourself pounding your telephone to get a live person on the phone or an answer to what you thought must have been a simple question.

At TurboBridge, we do in fact take customer service seriously. Customer service to us is pretty simple, answer the phone or respond to emails in a prompt manner, try and resolve the issue as quickly as possible to the satisfaction of you (our current or hopeful customer) and if doubt decide in your favor.

While all of TurboBridge’s systems are highly automated, you can control all aspects of your account online, sometimes you might need to talk to someone and we’re here to help. In fact, our customers often tell us how pleasantly surprised at our customer support.  TurboBridge personnel answer all your queries and each is empowered to make it right for you without “consulting” their supervisor or adhering to specific corporate policies. We just want you to be happy!

We strive to be easy to do business with while offering you a great service at a great value. Simplicity is key.

TurboBridge open Voice API

TurboBridge conferencing is built using our powerful voice engine. In fact, TurboBridge is nothing more than an application written using our published API for the voice engine.  We custom built our voice engine first because we wanted the most amount of flexibility, scalability and reliability. This all sounds like a lot of ability and in fact it is.

What you’re seeing today is the retail version of TurboBridge, we wrote an application to provide enterprise telephone audio conference. But we also provide services to a number of other companies who have their own demands for a telephony application. Perhaps they need their own special conferencing feature, a special announcement, unique calling handling. Whatever the desired application, it’s easy enough for a 3rd party developer to interact with the TurboBridge platform using standard web protocols, things that any web developer understands!

TurboBridge actually is called into service for much more than conferencing. Our voice engine is used for various IVR applications, outbound calling and unique telephony applications. The developer can focus on creating their application and we focus on providing a reliable platform with interfaces to multiple types of networks including the good ole telephone network.

If you’re a 3rd party developer, looking for a system to manage your applications interaction with an audio network, don’t hesitate to contact us and ask for our published API to learn more about the capabilities of our back office systems.